Upgrading your service:
- Login to the client area
- Click 'Services'
- Click 'My Services'
- Click the service you wish to upgrade
- Click 'Upgrade/Downgrade'
- Click 'Choose Product' on the service you wish to upgrade to
- Ensure your service is using within the Resource Allocation of the package you wish to downgrade to (
- Open a support ticket with the billing department to request that your service is downgraded, ensuring that you specify which package you wish to be downgraded to