Web Services - Acceptable Use Policy
I. Server Resources
Hardwired Hosting UK reserve the right to suspend or terminate any service abusing server resources. This includes, but is not limited to: CPU Usage, RAM Usage and I/O resources. It is at Hardwired Hosting UKs discretion as to whether a service is abusing server resources.
II. Prohibited Content
Services used by Hardwired Hosting UK are to be used for lawful purposes only, Hardwired Hosting UK strictly forbids the use of our services for anything which may be in breach of the law, this includes, but is not limited to:
Spam E-Mail sending
The discussion of hacking
The storage/use of tools intended for hacking purposes
The storage/use of tools used to disrupt/attack other networks or services
Content that may be in breach of Copyright Laws
The storage or use of child pornography is strictly prohibited
Hardwired Hosting UK reserve the right to take necessary action against service users who are in breach of the Law or any of the points outlined on this page.
III. Malicious Activity
Hardwired Hosting UK strictly prohibits the use of tools/services, or the promotion/discussion of services used to breach, or attack networks/services. Hardwired Hosting UK reserve the right to take action (with or without warning) against the service(s) involved, this may include immediate suspension or termination. It is at Hardwired Hosting UKs discretion as to what classes as Malicious Activity.
IV. Reseller Responsibility
By being a reseller of our services, the reseller account holder is responsible for all of the sub-accounts created under the reseller account. The reseller account holder is responsible for ensuring that all sub-accounts are not in breach of our Terms of Service. Hardwired Hosting UK reserve the right to suspend or terminate the whole reseller account if sub-accounts are in breach of any of the points outlined on this page.
V. Account Transfers
Hardwired Hosting UK offer a free, complimentary account transfer service. Hardwired Hosting UK will transfer individual cPanel accounts free of charge. Hardwired Hosting UK will only transfer accounts from other cPanel servers which have the ability to use the full backup feature. In addition, Hardwired Hosting UK makes no guarantee as to how quickly accounts will be transferred, this is a complimentary service and therefore any other incidents that should arise will take priority.
VI. Free Domain Names
Hardwired Hosting UK offer a free domain name with selected Web/Reseller Hosting Packages. If the free domain name is claimed with a service and the client requests a refund within the first 14 days under our money back guarantee, Hardwired Hosting UK will deduct the normal cost of the domain name off of the refunded amount.